Terms of Service

Last Updated: October 1, 2026

1. Acceptance of Terms

By accessing or using the Apex Learning platform (apexlearningkw.com), submitting an academic match request, registering as an educator, or subscribing to platform listing services, you agree to be legally bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Provider Identity & Regulatory Disclosures

Apex Learning is owned and operated by Apex Learning (Pty) Ltd, a private company incorporated and registered in the Republic of South Africa under CIPC Registration Number 2026 / 262544 / 07 (hereinafter referred to as "the Company," "Apex Learning," "we," or "us").

In compliance with Section 43 of the South African Electronic Communications and Transactions Act (ECTA No. 25 of 2002), the Protection of Personal Information Act (POPIA No. 4 of 2013), and cross-border commercial frameworks including Kuwait Law No. 20 of 2014 regarding Electronic Transactions and Decree Law No. 10/2026, digital transactions and matching services are conducted subject to these dual-jurisdictional guidelines.

3. Nature of the Platform & Concierge Service

Apex Learning operates an educational concierge, diagnostic intake, and matchmaking desk connecting families in Kuwait with vetted, independent academic educators.

Students & Parents (100% Free Service): Submitting learning needs, undergoing diagnostic matching, and receiving educator introductions is completely free for families.
Zero-Commission Lesson Brokerage: Apex Learning charges 0% commission on hourly tutoring lessons. Lesson delivery, scheduling, and hourly payments occur directly between the client and the educator. Apex Learning is not an employer, academic agency, or party to instructional agreements between families and educators.

4. Educator Platform Listing Memberships & Billing

Educators pay a recurring platform listing subscription to maintain verified listing status and placement eligibility in the diagnostic candidate pool.

Merchant of Record: All listing membership fees are processed by our authorized Merchant of Record, Lemon Squeezy. By purchasing a listing membership, educators agree to Lemon Squeezy’s terms of service and billing protocols.
Subscription Tiers & Auto-Renewal: Platform memberships are offered on a recurring Weekly (3 KD / ~$10 USD) or Monthly (10 KD / ~$33 USD) basis. Subscriptions automatically renew at the specified frequency unless paused or cancelled prior to the renewal date.
Self-Service Cancellation: Educators may cancel or pause their subscription at any time with immediate effect via the Lemon Squeezy Customer Billing Portal (app.lemonsqueezy.com/my-orders) or through the management button on their platform dashboard.
No Placement Guarantee: An active listing guarantees verified status and inclusion in active candidate matching reviews. However, Apex Learning does not warrant or guarantee a specific quota of client placements, as matching is dictated strictly by student demand, subject requirements, regional logistics, and diagnostic profile compatibility.

5. Independent Contractor Status

Registered tutors are independent educational professionals and not employees, agents, or partners of the Company. Tutors operate under their own professional discretion, setting their own schedules and pedagogical strategies. The Company does not direct, supervise, or control the execution of independent lessons.

6. Limitation of Liability

To the maximum extent permitted by South African and Kuwaiti law, Apex Learning (Pty) Ltd and its officers, directors, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from instructional delivery, private financial disputes between families and tutors, schedule cancellations, academic performance outcomes, or third-party telecommunication disruptions.

7. Contact Information

For official inquiries or administrative correspondence: [email protected].